Frequently Asked Questions

Who provides the information on the CyberPT Site?

The information on the CyberPT Site is provided by physical therapists, medical doctors, athletic trainers, healthcare organizations and other healthcare professionals.  

Is there a fee for accessing physical therapy information from the CyberPT Site?

CyberPT believes in promoting the physical therapy profession and provides educational information as well as short clip exercise videos to its users for free. Therefore, CyberPT generates a significant portion of its revenues through advertisement on its site.    

Should I try to treat an injury or condition on my own based on the information from the CyberPT?

CyberPT.com is purely an additional educational resource for physical therapy information. The Content is NOT INTENDED to be a substitute for professional medical advise, diagnosis, or treatment from a qualified live physical therapist or medical professional. It is recommended that you seek professional and medical advise from your physician or physical therapist prior to beginning any form of self treatment.

What if there is information that is missing or incorrect on the CyberPT site or databases i.e.. find a PT clinic or find a PT school?

CyberPT will do its best to provide comprehensive and accurate information but it doesn’t assure or warrant the accuracy or completeness of this information. Please contact us at feedback@cyberpt.com so that we may address any inaccuracies, omissions or comments dealing with the site or databases.

Are there opportunities at CyberPT?

CyberPT is a new innovative company that is in position to expand. It is always interested in recruiting individuals that would bring added value to the company. For further information in regards to opportunities at CyberPT please contact us at feedback@cyberpt.com.

The questions below address computer/technology issues in regards to the CyberPT site.

* What if I am unable to access the short clip exercise videos? *

Please check that you have QuickTime media player installed. For users of Macintosh OS 8.6 and 9.x you can download this earlier version of QuickTime media player. For those not using QuickTime on your computer, we are currently updating these videos for other viewing options. Should you have any further questions please contact us at feedback@cyberpt.com.

* What if I have problems accessing the CyberPT site or the resources provided on this site? *

The most common issues regarding the CyberPT site have to do with browsers updating and/or how you, the visitor to the site, have set up your individual computer. The site was designed/built so that it would be additive and be able to handle future technology changes with the least inconvenience to you. Technology is dependent on what is being used as well as chosen and not all will work together or work well together. For instance, if you are unable to use the application for reading the samples on our PT Classroom page, please email feedback@cyberpt.com and we will try to have a compatible format for you. CyberPT Inc. and jsba do not make any recommendations for how you choose to set up your computer or its internet capabilities. Please read the specific manufacturer's information or check with an IT/IS individual. For any questions or concerns about this site please contact feedback@cyberpt.com or jsba@cyberpt.com.

* What about accessibility? *

Accessibility has been structured not only into the initial coding standards, but also in the initial straight-forward design. The videos are a good example of this; if you are hearing impaired, you can view the video or read from the print form. If you are sight impaired, you have the narration in audio form. If you have any concerns please contact jsba@cyberpt.com.

* For any technology or web development questions, comments or concerns regarding this website please contact jsba@cyberpt.com.

Last revised: June 8, 2008